Alternative Dispute Resolution in the Regulatory Process by Deirdre McCarthy Gallagher; Richard L. Miles; Jerrilynne PurdyCall Number: KF5417 .G34 2020. Row 60B
This book describes ADR techniques, how to use them, and how to integrate them into existing processes, using examples from the Federal Energy Regulatory Commission and three state utility regulatory commissions. The book recounts ADR successes, recognizing that traditional litigation methods may not always meet the needs of agencies, parties, or the public. Institutionalizing these processes requires a systematic commitment to different approaches to problem-solving and, ultimately, cultural change.